1. Service Cancellation

If a booking is cancelled before dispatch, refund eligibility will depend on the stage of service and incurred costs.

2. Non-Refundable Situations

No refund will be provided once the shipment has been dispatched or service has been completed.

3. Delay or Service Issues

Refunds for delays or service-related concerns will be reviewed on a case-by-case basis.

4. Refund Processing

Approved refunds will be processed within 7–10 business days through the original payment method.